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1. Our Privacy Commitment

TrueTec Systems (Part of PR Technology Group) is committed to protecting their privacy. This privacy Policy is intended to inform clients of the types of personal/business information TrueTec Systems collects, how it is used and what steps are taken to ensure that information is kept confidential and secure.

TrueTec Systems privacy policy will be reviewed from time to time to take into account new laws and technology, changes to our operations and practices, and to make sure it remains appropriate to the changing environment. Any information we hold will be governed by the most current TrueTec Systems privacy policy. Below is the personal information that TrueTec collects, processes/uses, and secures.

2. What Information We Collect

Our business is to understand and meet our client's need for our company-wide services. To do this effectively, TrueTec Systems collects and holds both consumer and business information. Individual information held on an individual may include:

  • First Name and/or Initial
  • Last Name
  • Gender
  • Address
  • Contact Number and email particulars
  • Age Profiling

Business information held on an entity may include:

  • Job Title
  • Contact name
  • Company Name
  • Postal Address of Company
  • Contact Number of Company
  • Email Address
  • Website Address
  • Company profile/Description
  • Number of employees
  • Year of incorporation
  • Industry Code of business

Information that is collected through automated means may include:

  • IP address - TRUETEC may use IP address for traceability
  • Browser types - TRUETEC uses data subject's browser types for better experience
  • Browser version - To identify the operating system and screen size of your device to ensure all content renders appropriately
  • Google Analytics Information - The pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other statistics
  • Geographic location - For language preference
  • Social networking plugins - To redirect the data subject onto one of our social media pages

We also provide a demo to our prospective customers where we host the product framework at our own end.

Product Trial / DEMO:

Potential clients of TrueTec Systems sign up or are requested to try our proprietary products. During the trial, clients willingly submit/upload documents to try the efficiency and accuracy of our products. The documents may be in Text, image, excel or PDF format or any other format and could be compressed or non-compressed (.Zip, .rar, etc). Following information may be included as part of the trial phase:

On Sign Up:

  • Name
  • Email
  • Gender
  • Contact Number (optional)
  • Password
  • Type of Business
  • Process Information, etc.

3. How We Collect Information

During the commence of TrueTec System business, TrueTec Systems acquires information in three primary ways, uses, and discloses your personal information:

  1. We acquire it from other clients;
  2. We collect it from publicly available sources and professional paid services;
  3. Potential clients sign up for trials of our products and willingly submit the documents/information which contain personal as well as business information.

Maintaining the confidentiality of personal information is a top priority at TrueTec Systems. Only authorized personnel have access to your information, and our systems and procedures are designed to prevent the loss, misuse, unauthorized access, disclosure, alteration, or destruction of your information. We retain your information only as long as required for the purpose for which it was collected and for any regulatory requirements.

4. How We Use Your Information

TrueTec Systems compiles client databases containing basic business information. The organization uses an individual's personal and business information only for the purposes for which it was collected.

All employees and contractors engaged by TrueTec Systems to perform work that involves access to personal/business information are contractually required to keep the information confidential and private and are not permitted to use it in any way other than what is necessary to perform their work for TrueTec Systems.

TrueTec Systems also reserves the right to share the information to respond to duly authorized information requests of governmental, regulatory, and law enforcement agencies in accordance with applicable law.

For product trials, we process the documents willingly uploaded by the potential clients using our proprietary applications or otherwise to analyze the data and provide desired output to the client. It may include spreading the statements and analyzing the summaries for analytics.

5. Data Security

TrueTec Systems is committed to keeping our customer's personal data private and secure. TrueTec Systems works hard to take reasonable precautions to protect our customer's personal information from loss, misuse, or alteration. These precautions include limiting access to such information to authorized individuals only. Personal information is destroyed once it is determined to be of no use or outdated. Agents, contractors, or partners who have access to personal information are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for the organization.

Information exchange between TrueTec Systems and TrueTec System's clients is shared through a client-provided VDI. Information shared with TrueTec Systems is processed in an automated way, and then that information is reviewed for manual signoff. Information is retained on TrueTec System's systems until the agreed SLA with clients is met and is then deleted. TrueTec Systems does not share any information with third parties.

TrueTec System's current client's customers do not interact directly with TrueTec Systems. Individuals (customers) do not have direct access to their personal data within TrueTec System's environment. All requested changes for any personal record will be considered only after a request is generated and approved by our clients via a secure channel communication method (i.e., email or approvals).

6. Opt-Out Choices

You can opt out of receiving future emails from TrueTec Systems by sending an email to privacy@truetec.in.

7. How Long Do We Keep Personal Information For?

TrueTec Systems will only hold your personal information on the systems for the period necessary to fulfill the purpose outlined in the policy, contract agreement with the client/customer, or until you request that the information be deleted in accordance with your right to erasure.

Data Retention / Deletion: For Product Trial/DEMO submitted data, clients have the option to soft delete the data. Clients have the option to retain the data for a fixed number of days and can choose after uploading the documents. Data retention options are: 30 Days, 90 Days, 120 Days, or Perpetual. Once the retention period is over (if opted), the application will delete the data as per the choice selected by the client. No confirmation emails will be sent. Clients can verify by logging into their account or by sending an email to TrueTec Systems.

TrueTec Systems performs data collection, storage, and processing on Azure servers hosted in the US or any country based on the client's requirements. Most of the personally identifiable information, as well as financial information, is stored in a database that is encrypted as per the organization's Information Security Policy. Documents uploaded by potential customers for product trials are stored in secured cloud storage, accessible only to administrators and the application, and encrypted. All required data is stored and transmitted using encryption (Data at Rest & Data in Transit).

8. How Can You Access, Amend, or Take Back the Personal Data That You've Given to Us?

You retain various rights in respect of your data, even once you have given it to us. These rights are detailed below:

  • TrueTec Systems provides customers with an option to stop processing their personal information at any time.
  • TrueTec Systems provides customers with an option to withdraw consent.
  • TrueTec Systems provides customers with an option to erase their personal information.
  • To opt out or delete data, customers can call +1 510 394 2774 (US) or email us at privacy@truetec.in.
  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail to allow us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the information relates to you.

9. Do Not Sell My Personal Information

TrueTec Systems will not sell your personal information. We maintain a separate webpage that allows you to opt out of the sale of your personal information. This can be accessed by sending an email request with details to privacy@truetec.in.

10. Policy Changes

This Privacy Policy is effective as of 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will take effect immediately after being posted on this page.

TrueTec Systems reserves the right to make changes to this Privacy Policy at any time, so please check back periodically for updates. If TrueTec Systems wishes to use any business information in a manner not previously disclosed, we will post the policy changes here. For significant changes, we will provide more prominent notice to customers and allow the ability to opt out.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided or by placing a prominent notice on our website.

How to contact TrueTec Systems:
Registered Office:
Incube Working Space, Aundh, Pune - 411007 (Near Medi Point Hospital)
Contact Number: +1 510 394 2774 (US)

11. Acceptance of Privacy Practices

Acceptance of this Privacy Policy is signaled by either acquiring services from TrueTec Systems or using the organization's website or interactive banner ads. By accepting this Policy, customers agree to adhere to the terms and conditions posted on the website and contained herein. Visitors, callers, customers, or potential customers that do not agree with any of these terms should not use the services or submit any personal information to TrueTec Systems.

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